Data as of last month :January 01, 2025
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Trend of monthly disposal of complaints
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Trend of annual disposal of complaints
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* Inclusive of complaints of previous months/years resolved in the current month/year | ^ Time in days | # Inclusive of complaints pending as on last day of the month/year
Annual Compliance Disclosure
Disclosure with respect to compliance with Annual compliance audit requirement under Regulation 19(3) of SEBI (Investment Advisers) Regulations, 2013 for the previous and current financial year are as under:
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SEBI requirement on Grievance Redressal / Escalation Matrix
Disclosure with respect to compliance with Annual compliance audit requirement under Regulation 19(3) of SEBI (Investment Advisers) Regulations, 2013 for the previous and current financial year are as under:
| Sr No. | Details of designation | Contact Person's Name | Address | Contact No. | Email-ID | Working hours | Remarks |
|---|---|---|---|---|---|---|---|
| 1 | Customer Care | Mr. Abhishek Kumar | H-301, Umang Winter Hills, Dwarka Mor, New Delhi - 110059 | +91-8861764646 | abhishekk@sahajmoney.com | 10 AM to 6 PM (Monday to Saturday) | Since I am an Individual IA without team members and I may be busy on a call with a client, hence it is much faster to reach me over Email else then WhatsApp messages rather than via an unscheduled call |
| 2 | Head of Customer Care | Mr. Abhishek Kumar | H-301, Umang Winter Hills, Dwarka Mor, New Delhi - 110059 | +91-8861764646 | abhishekk@sahajmoney.com | 10 AM to 6 PM (Monday to Saturday) | Since I am an Individual IA without team members and I may be busy on a call with a client, hence it is much faster to reach me over Email else then WhatsApp messages rather than via an unscheduled call |
| 3 | Compliance Officer | Mr. Abhishek Kumar | H-301, Umang Winter Hills, Dwarka Mor, New Delhi - 110059 | +91-8861764646 | abhishekk@sahajmoney.com | 10 AM to 6 PM (Monday to Saturday) | Since I am an Individual IA without team members and I may be busy on a call with a client, hence it is much faster to reach me over Email else then WhatsApp messages rather than via an unscheduled call |
| 4 | CEO | Mr. Abhishek Kumar | H-301, Umang Winter Hills, Dwarka Mor, New Delhi - 110059 | +91-8861764646 | abhishekk@sahajmoney.com | 10 AM to 6 PM (Monday to Saturday) | Since I am an Individual IA without team members and I may be busy on a call with a client, hence it is much faster to reach me over Email else then WhatsApp messages rather than via an unscheduled call |
| 5 | Principal Officer | Mr. Abhishek Kumar | H-301, Umang Winter Hills, Dwarka Mor, New Delhi - 110059 | +91-8861764646 | abhishekk@sahajmoney.com | 10 AM to 6 PM (Monday to Saturday) | Since I am an Individual IA without team members and I may be busy on a call with a client, hence it is much faster to reach me over Email else then WhatsApp messages rather than via an unscheduled call |
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