Health insurance policyholders to get claim settlement time, coverage, limit, key details in single document: IRDAI proposes

Health insurance policyholders will soon receive a single, consolidated document detailing claim settlement timelines, policy limits, and other key information, as proposed by IRDAI. The new guidelines aim to enhance transparency and simplify the claims process, requiring insurers to clearly communicate turnaround times, procedures, and policy features in one place. Insurers must also display this information on their websites, making it easier for customers to understand and track their claims and coverage. This move is expected to empower policyholders and improve overall service standards in the health insurance sector.