Insured, but where is the protection?
Last Update Date: 06-10-2026
Published by India Today
Abhishek Kumar's role: Quoted
Abhishek Kumar explained that sales incentives at every level drive mis-selling, that bank staff can pressure customers seeking loans or lockers, and that premium-linked commissions favour costly investment-linked policies over term cover.
More of Abhishek's views on insurance
Part of a series on insurance, the article argues that the GST cut on premiums leaves deeper problems untouched. It cites ombudsman and regulator data on complaints, claim rejections and mis-selling, the role of commissions and bank sales channels, and calls for reform of commission structures, product mix and regulation.
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Insured, but where is the protection?