Why India’s insurance market has become a breeding ground for mis-selling

Last Update Date: 06-10-2026

Published by India Today

Abhishek Kumar's role: Quoted

Abhishek Kumar said the incentive structure drives mis-selling, pointed to the churning of old policies for fresh commissions, and explained that commissions tied to premiums push buyers towards costly investment-linked plans over term cover.

The article examines insurance mis-selling in India, citing IRDAI and ombudsman complaint data and the high first-year commissions earned by banks and agents. It describes buyers pushed into policies when seeking loans, frequent lapses and surrenders, and calls for a review of how insurance sales are paid.

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Why India’s insurance market has become a breeding ground for mis-selling

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